Refund and Returns Policy

In the unlikely event that you are unhappy with your purchase, please contact me immediately so that I can attempt to resolve the problem to your satisfaction. If you need to return anything (AFTER contacting me), it must be sent within 7 business days of receipt, in its original condition including any packaging. If I can’t offer a replacement, I will refund the cost of the item. (Postage may not be refunded, depending on the reason for return).

To return your product, you should send it to:
Craft Heaven
ShanSloe
Long Lane
LETTERKENNY
Co. Donegal F92 YT3F
Ireland.

Contact us for questions related to refunds and returns.